Healthy Living

Building a Village of Support: How to Find Alternative Forms of IDD Care for Your Child

Feb. 13, 2025
Families of children with IDD can draw on robust support networks in their journey

For parents of children with Intellectual & Developmental Disabilities (IDD), navigating the world is rarely simple. This is especially true for parents in the initial stages of diagnosis. While early intervention is crucial to supporting both the child and the family, many families face a shortage of available providers due to high demand nationwide; despite large-scale investments on the horizon, there simply aren’t enough professionals available to meet the growing need for services.

Despite these challenges, resources and strategies such as advocacy groups and online support can help families build a village that offers much-needed help and connection along the way.

The Struggle of First Contact: Reaching Families in Need

One of the first hurdles in seeking care for a child with IDD is making that initial connection. Families often don’t always know where to start, and by the time they do, the emotional and mental toll is significant.

“Families are often so isolated in their struggles that it becomes difficult to even reach out for help,” said Brittany Jencik, a Rochester-area parent and advocate who has several children with IDDs.

While families may benefit from formal diagnosis to access essential services, support doesn’t have to wait until this moment.

The journey to building a support network begins the moment families reach out, whether through social services, community-based programs, or online communities. These resources can provide early opportunities to connect with others who understand their challenges, alleviating some of the stress on families while they await formal care.

Building a Village: The Power of Community Support

One of the most powerful ways families can navigate the diagnosis waiting period is to seek out social and recreational outlets provided by advocacy organizations.

Organizations that provide activities specifically for children with IDD include the Arc, Autism Speaks Challenger Baseball, and Special Olympics. For Rochester-area parents, local resources like GiGi’s Playhouse, Autism Up, and other support groups provide opportunities for children and families to engage in social, recreational, and educational activities. These programs help families feel less alone and offer a sense of belonging—even before a diagnosis is reached —and they’re vital once a child is diagnosed and needs a supportive community throughout the rest of their upbringing and beyond.

The Role of Social Media and Peer Support

Most of the current dialogue surrounding social media focuses on harm it can cause to children, but for families with IDD, social media plays a vital role in helping families connect with others facing similar situations. Online communities, such as Facebook groups for families of children with autism or rare genetic disorders, allow parents to ask questions, share experiences, and find resources in a supportive and non-judgmental space. This kind of peer-to-peer support can be incredibly valuable, offering both immediate answers to pressing concerns and long-term emotional support.

“Social media and online forums allow parents to ask questions and receive advice from other families who have walked the same path,” said Jencik.

Early Intervention: Using the Family Navigator

Once your child receives a diagnosis, families will have access to resources that are tailored to their individual needs. In the meantime, families have the option to work with their primary care provider to connect with support options such as a family navigator—a social worker or other dedicated professional who checks in regularly with families and provides critical guidance to help families stay on track and build a more comprehensive support network.

A family navigator is “a dream come true” for children with IDD, says Sarah Milko, mother of a child with autism and CEO of AutismUp.

Many healthcare providers and children’s hospitals also have buddy and family connection programs that can help provide peer support with other families with children with IDD.

Building a Stronger Future Together

While navigating the complexities of IDD care may seem overwhelming, it’s important to remember that families don’t have to go through this journey alone. When managing the initial uncertainty of having a child with IDD, don’t wait. Seek help immediately. Waiting for an official diagnosis can be frustrating, but there’s a whole community out there willing to offer a helping hand.


Advances in IDD Care & Research

Announced in 2024, the Golisano Intellectual and Developmental Disabilities will bring together a multidisciplinary team dedicated to innovation and bettering the lives of people with IDD and their families.

The institute will bring together the leading programs in the University of Rochester’s IDD patient care, education, community outreach, and caregiver support that serve approximately 120,000 families in the region.

About the Golisano IDD Institute